🎶 How Heartune Songs Are Delivered

Every Heartune creation is delivered digitally — no physical shipping required. Your personalized song will be sent straight to the email address you provide at checkout, as soon as it's ready.

⏱️ Production & Delivery Time

Every song is crafted from scratch to match your story, mood, and message. We offer two delivery speeds:

• Heartfelt ($89): Lyrics within 20 hours, song within 5 days
• Keepsake ($129): Lyrics within 6 hours, song within 24 hours

Delivery time begins once your order is placed. If we ever need more details to complete your song, our team will email you right away.

📝 How the Process Works

Heartune isn't a one-click song generator — every creation goes through a thoughtful, two-step process:

1. You order and tell us about the person, the moment, and the feeling.
2. We send your lyrics first. You review them, approve them, or request a tweak before we record. No surprises.
3. We compose your song once your lyrics are approved.
4. We deliver your song — straight to your inbox, with a private gift page link you can share.

🎁 What You Receive

Every Heartune order includes:

• A high-quality MP3 download of your song
• The full lyrics
• A private, branded gift page you can share with the recipient
• 1 free song revision (5-day window after delivery)

Keepsake orders also include 2 unique song versions to choose from, plus a full commercial license.

🌍 Worldwide Digital Delivery

Heartune songs are created and delivered worldwide. No customs, no borders — just a heartfelt song delivered digitally, anywhere on the planet.

💡 Order Confirmation

Once your order is placed, you'll receive:

1. An order confirmation email with your order number.
2. A lyrics email — usually within 6–20 hours, depending on your package.
3. A delivery email once your finished song is ready.

If you can't find our emails, please check your spam or promotions folder, and mark Heartune as a safe sender.

📩 Didn't Receive Your Song?

If you haven't received your Heartune within the expected timeframe:

1. Check your spam or junk folder.
2. Search your inbox for "Heartune" or hello@heartune.love.
3. Visit our Track Order page to check your song's status anytime.
4. Still missing? Email us at hello@heartune.love and we'll resend your song promptly.

❤️ Important Notes

• All Heartune songs are delivered digitally — no physical products will be mailed.
• Delivery time begins once full personalization details are received at checkout.
• Our creation process blends human artistry with AI-assisted production to make every song unique and heartfelt.
• For Keepsake orders, your song is exclusively yours — it will never be sold or licensed to anyone else.

📧 Questions? Email us anytime at hello@heartune.love