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How do I order a personalized song?

Choose your song package, fill in the short form with your story or message, select your preferred style or mood, and complete the order. Our team will start crafting your song right away.

How long will it take to receive my song?

Most Heartune songs are delivered within 3 – 4 days, and you can choose a 24-hour express option if you need it faster.

How will I receive my song?

You’ll receive your custom song as a high-quality digital file,delivered straight to your mail inbox.You can download, play, or share it instantly — no shipping required.

Can I choose the genre or theme?

Yes! You can specify a style (like pop, country, romantic, prayer, etc.) or simply tell us the mood you’d like — we’ll match the perfect sound.

Can I ask for changes after I receive my song?

Yes — you can request one free revision within 48 hours of delivery for small lyric or tone adjustments.

Is this service available internationally?

Yes! Heartune songs are created and delivered digitally — you can order from anywhere in the world.

How can I contact Heartune?

You can reach us anytime via the Chat Box, Contact page or by emailing hello@heartune.com. We usually reply within 24 hours.

Can I gift a Heartune to someone?

Definitely. You can order a Heartune as a surprise gift — we’ll keep it private and deliver the final song directly to you or to the recipient’s inbox.

Who makes the songs?

Each song is written and produced by our professional songwriting team with help from advanced AI composition tools. Every final version is reviewed by real artists to ensure warmth and emotion.

What is Heartune?

Heartune creates personalized songs based on your story, message, or emotion — a one-of-a-kind gift that turns your words into music.

What if I have an issue with my order?

No worries! Just contact us with your order number — our team will review and resolve it as quickly as possible.

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Do you offer refunds?

Since each Heartune song is custom-made, refunds aren’t available after production begins. But if there’s a problem with your file or order, we’ll fix it promptly.

Any Question?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible. Our support team is always happy to help!

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